Hello,
Mostly, this kinds of error can be caused by two factors.
1. Runtime components of Visual C++ Libraries are missing.
2. Software problem
If the issue is caused by #1, you can reinstall the Runtime components of Visual C++ Libraries to reslove the problem.
To download the file, click on one of the following links.
- x86
http://www.microsoft.com/en-us/download/details.aspx?id=29?
- x64
http://www.microsoft.com/en-us/download/details.aspx?id=15336
If the issue still persists after installing above package, the issue should be a software problem.
In that case, you have to update the EasyBlue using our latest updater software.
http://www.easyblue.co.kr/xe/index.php?mid=down&document_srl=9125
And than if the problem is still caused in your PC, you try to use the EasyBlue at the other PC
whether the issue is caused or not.
If you continue having this problem, please send an email to support@easyblue.co.kr.
Thank you for choosing our product.
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Hello,
Mostly, this kinds of error can be caused by two factors.
1. Runtime components of Visual C++ Libraries are missing.
2. Software problem
If the issue is caused by #1, you can reinstall the Runtime components of Visual C++ Libraries to reslove the problem.
To download the file, click on one of the following links.
- x86
http://www.microsoft.com/en-us/download/details.aspx?id=29?
- x64
http://www.microsoft.com/en-us/download/details.aspx?id=15336
If the issue still persists after installing above package, the issue should be a software problem.
In that case, you have to update the EasyBlue using our latest updater software.
http://www.easyblue.co.kr/xe/index.php?mid=down&document_srl=9125
And than if the problem is still caused in your PC, you try to use the EasyBlue at the other PC
whether the issue is caused or not.
If you continue having this problem, please send an email to support@easyblue.co.kr.
Thank you for choosing our product.