보다 빠르고 정확한 상담을 위하여 아래와 같이 입력하여 주시기 바랍니다.
1. 보유하신 스마트폰/패드 기종 : 아이폰4
2. 보유하신 스마트폰/패드 OS : iOS 5.1
3. 사용하시는 컴퓨터 OS : 윈도우7 64bit
4. 상담내용 :
페어링 설정에 키보드만 단독 사용함을 체크함에도 불구하고 자꾸 마우스까지 가져가서 PC에서 마우스를 쓸수가 없습니다.
정작 iOS는 마우스를 쓸수가 없어 키보드만 하려고 페어링 삭제에 새로 껏다켜도 '키보드'만 설정해놓은상태에서 '마우스'까지 가지고 가버리니 설정이 제대로 안먹히는 상황입니다.
버전은 최신버전으로 업데이트 했습니다. 왜이런건지.. 제 제품이 불량인건지 궁금합니다.
2012.04.23 13:35:44
그렇다면 굳이 키보드, 마우스 장치선택부분을 나눌필요가 없는데 나눠놓으신거네요.
이부분은 하루 빨리 개선되었으면 좋겠습니다.
분명 개선되어야 하는부분이구요.
2012.09.21 19:20:46
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현재는 장치 기능을 키보드만 하시더라도 입력 전환을 하실 경우
키보드/마우스 모두 PC에서 제어가 불가능하도록 구현되어 있기 때문에
정상적인 동작입니다.
고객님께서 불편을 겪고 있는 부분에 대해 내부적으로 검토하여
향후 업데이트에 반영할지의 여부를 결정하도록 하겠습니다.
감사합니다.